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Selling on Treet

POST_IT

Post It

Take a few pics, answer some questions, and submit for review.

SHIP_IT

Ship It

After it’s sold, you’ll receive an email with shipping instructions.

GET_PAID

Bigger Payouts

Get up to a 110% store credit payout when you sell.

Seller FAQs

Ukje to Ukje is the official destination for buying and selling our secondhand items. This is where our secondhand community lives, which means you’ll get the best value for your item and be able to sell it fast. Plus, you can easily list items by finding them in your order history with us.

Listing your item is easy! Simply click “Sell Your Item” in the upper right-hand corner, create an account (tip: use the same email you’ve used to purchase from Ukje so you can see your order history), and go through the listing process.

Once you’ve added all of the applicable information, click “Submit” for the post to be reviewed within 24 hours. After it’s reviewed and approved, it will go live. If there are any issues, you’ll receive an email asking to make changes before it can be accepted.

The Treet Team reviews every item before it goes live. They’re verifying several things about your post:

  • Your pictures are accurate and high quality

  • Any quirks are accurately described

  • The condition you selected accurately reflects your image

  • The product is an authentic piece

After someone purchases your item, you’ll receive an email that includes instructions for next steps: 1. Review items and destination address. 2. Buy a label from your preferred carrier. 3. Enter tracking info. 4. Shipping reimbursed after order is received & verified. When the buyer receives your order, they’ll have 72 hours to verify before the order is automatically verified. After verification, you can choose your payout method on your Sales Page. You have up to 7 days before the order is automatically canceled and refunded.

As a Seller on Ukje to Ukje, you have

two

choices for receiving your funds: cash or credit back to Ukje.

If you choose store credit, there is

no fee

! In fact, Ukje will give you a bonus 10% in store credit. (i.e. Selling an item for €100.00 gives you €110.00 credit back to

Ukje

.)

If you choose cash, the fee is

20%

. (i.e. Selling an item for €100.00 gives you €80.00 cash.) This fee is paid directly to Treet.

Once your item is delivered and verified (manually by the buyer or auto-verified after 72 hours — whichever is first), you’ll receive an email asking how you’d like to redeem your funds: cash or credit. You can make your preferred selection by logging into your account and going to ‘Your Listings’.

To redeem your funds as credit, you’ll receive an email immediately upon verification with your discount code for use on

Ukje

.

To redeem your funds as cash, you’ll be prompted to enter your bank account details and a direct deposit will be sent within 7 business days via our payment partner,

Stripe

**.

**Stripe has a PCI Service Provider Level 1 Certification - the highest level in the payments industry.

We issue store credit as discount codes to be redeemed on

Ukje

. You’ll receive the code via email upon selecting the credit option. This credit will be valid for a single checkout on

Ukje

. While you can buy multiple items at once with your credit, you will not be able to use the same code again. Make sure to use all of it within one purchase. Discounts cannot be stacked. Credit does not expire.If you’ve earned multiple discount codes and would like them combined, feel free to contact us at

[email protected]

— we’re happy to help!

If your Buyer submits a Claim, we will notify you immediately and will review it in accordance with our Treet Protection Policy. Your funds will be on hold until a decision has been reached. If the Claim is accepted, the item will be shipped back to you with shipping fees covered by Treet. If the Claim is rejected, we will automatically disburse your funds.

As long as the item is initially scanned in by the post office, you’ll be paid in full if it were to get lost or stolen anywhere on its journey.

This resale site supports the countries listed below. Once your item sells, you'll be reimbursed according to the country you ship from: Netherlands Reimbursement: €5.50 domestic, €11.00 international